The problem would affect subscribers in several states, with greater concentration in the states of the Southeast (São Paulo, Rio de Janeiro, Minas Gerais and Espírito Santo) and South (Rio Grande do Sul, Santa Catarina and Paraná), with outbreaks also in Brasília, Salvador and Recife. Subscribers to Claro NET’s broadband say on social media that the service is down on Wednesday afternoon (25). They say the internet has fallen in the middle of the quarantine period, when more people are at home to comply with health authorities’ guidelines on coping with the coronavirus. It is not yet known when the outbreak started. The problem would affect subscribers in several states, with greater concentration in the states of the Southeast (São Paulo, Rio de Janeiro, Minas Gerais and Espírito Santo) and South (Rio Grande do Sul, Santa Catarina and Paraná), with outbreaks also in Brasília, Salvador and Recife. Net / Claro again off the air, both internet as TV and telephone. Less than two days after staying more than 8 hours off the air … this is their contribution to the quarantine … @ClaroBrasil @NEToficial @NETatende pic.twitter.com/pZmHcJ1Z9v – March 25, 2020 NET’s Internet is offline ??? – March 25, 2020 @ClaroBrasil My Net internet is down Other friends from other regions of the city of Goiânia stated the same thing – March 25, 2020 Now he’s back here in Vitória – March 25, 2020 Here in Floripa … chaos and without access to anything. – March 25, 2020 According to reports collected by the specialized website Tecnoblog, the correction would be possible with the change of DNS on the computer or cell phone. This service translates the address typed in the browser – such as techtudo.com.br – into the website’s numerical code, just like a telephone directory in the late 1990s. There are several DNS providers on the market, among which stands out Google Public DNS, provided by the search giant. The solution company Cloudflare also offers a similar service.

NET Offline  Users Complain About Claro s Internet Problem - 15